Shipping Policy
1. Order Processing Time
- All orders are processed within [1–3 business days].
- Orders are not processed or shipped on weekends or holidays.
- You will receive a confirmation email once your order has been placed and another notification when it has been shipped.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipping Method | Estimated Delivery Time | |
---|---|---|
Standard Shipping | 4–7 business days | |
Expedited Shipping | 2–3 business days | |
Overnight Shipping | 1 business day |
Note: Delivery delays can occasionally occur due to high order volume, weather conditions, or carrier-related issues.
3. Shipment Confirmation & Tracking
- Once your order has shipped, you will receive a shipment confirmation email with your tracking number.
- The tracking number will be active within 24 hours.
4. Shipping Locations
We currently ship to:
- Domestic (USA): All 50 states, including PO Boxes, APO/FPO addresses.
- International Shipping: [Specify if applicable, e.g., We ship to Canada, UK, and Australia.]
If your country is not listed, feel free to contact us for assistance.
5. Customs, Duties, and Taxes
For international orders:
- Your order may be subject to import duties, taxes, and fees imposed by your country.
- These charges are the customer’s responsibility and are not included in the item price or shipping cost.
6. Lost or Damaged Packages
- We are not liable for any products damaged or lost during shipping.
- If your order arrives damaged, please contact the shipping carrier to file a claim.
- Save all packaging materials and damaged goods for the claim process.
7. Incorrect Address or Delivery Issues
- Please double-check your shipping address at checkout.
- We are not responsible for orders shipped to incorrectly provided addresses.
- If an order is returned due to an incorrect address, you may be responsible for additional shipping charges.
8. Contact Us
If you have any questions about your order or our shipping policy, feel free to contact us:
📧 Email: animalvibes097@gmail.com